Frequently Asked Questions
Find answers to common questions about our games, services, and policies.
Games
All games sold on GamerOnBudget are legitimate purchased accounts that are shared among customers
- Shared : Meaning other poeple have access to the game account
- Private Gameplay - Each user has their own save, the save is saved locally and gameplay is unaffected
- Safety - All of our accounts are secured with Steam Guard Authentication. You can use the generator to safely login
All of our games are purchased and managed by GamerOnBudget. We have total account access and safety is assured
- Steam Guard is enabled on all accounts
- Family Pin is also enabled to prevent account abuse
- Uninterrupted gameplay is guarranteed
There may be changes and limits to Steam Guard generation in the future
There are no regional restrictions. No matter the location each user can use their game account with no limitation
- Global Region on all of our accounts
Account
There is no need to create an account on GamerOnBudget
All orders are tracked and stored based on your email. You can purchase as a guest if you want to. Since all of the orders are tracked based on the email if you decide to login using your email and our 2fa login system, you will be able to view all of your past orders.
GamerOnBudget has a wide variety of features on the account dashboard:
- Account Dashboard: Real-time stats of all orders (Prices, number of orders & more)
- Orders: View all orders (Account logins, Purchase dates & more)
- Generate Steam Guard: You can genereate the steam guard code in order to login to the steam account directly from the dashboard
- Request a game: Request any game you would like us to add using the request form
- Referral: (Coming Soon)
All order information remains accessible in your account indefinitely for future reference.
Payment
We accept the following secure payment methods:
- Credit/Debit Cards: Visa, Mastercard
- Digital Wallets: Google Pay, Apple Pay
- Bank Transfers: Direct bank transfers (EU customers via Stripe)
- Cryptocurrency: Bitcoin, Ethereum , Litecoin & many more
All payments are processed securely through our encrypted payment gateway.
Our refund policy ensures customer satisfaction both ways:
- 1-day window: Request refunds within 1 day of purchase
- Reason to the 1 day window: When a refund is process the password of the account is changed, so the other users will be logged out and have to log back in.
- Technical issues: Full refunds in case of non-working accounts (Doesn’t happen)
- Processing time: 3-5 business days for refund processing
To request a refund, contact our support team with your order number and email address
Yes, we offer attractive bulk purchasing options after comminication:
Contact our sales team for custom bulk pricing on large orders or business accounts.
Security
We take game key security and authenticity very seriously:
- Authorized Sources: All games are purchased from Steam using our cards or giftcards from trusted sellers
- Secure Storage: All of our accounts and customer data are properly encrypted
- Purchase Protection: 100% guarantee against invalid or revoked keys
- Steam Guard: All account are secured using Steam’s steam guard authentication and Family Pin
Support
We’re here to help with any technical issues:
- Live Chat: Available 24/7 on our website
- Email Support: support@gameronbudget.com
- Contact Form: Browse our Contact Us page
- Community Server: Connect with other gamers in our Discord server
Response times: Live chat (instant), Email (within 24 hours).
Still need help?
Can't find what you're looking for? Our support team is here to help you with any questions or concerns.